Shipping

Shipping & Returns

Packages are shipped Monday through Thursday or request certain day by request (you may enter a note in the shopping cart).  Orders are normally shipped on a first-in, first-out order based on our shipping capacity on any given day.  We will contact you regarding your shipment.  We use FedEx for overnight coral shipments.  Overnight shipping rates are as follows:
Overnight Within New York: $25
Overnight Outside New York: $45
Orders $500 and up: FREE
If you are within driving distance, you can contact us to arrange a pickup time.

All of these options are available within the shopping cart when you're ready to place your order.

How we ship your corals:

All corals are double bagged, placed in a styrofoam cooler box with free heat/cool packs.  We ship out by 6:30pm so that your order is in transit for the least amount of time possible.  We also check your weather before shipping to make sure everything is packed specific to the current conditions in your area. We are not responsible for shipping carrier delays, weather delays or lost packages. We reserve the right to delay shipment due to inclement weather which would delay delivery.  In case of a shipping delay, we will contact you.

Return and Refund Policy:

We guarantee against DOA (Dead On Arrival). You are eligible for store credit if your coral is DOA.  To be eligible for a return, refund, or exchange, you must send pictures within 2 hours of first delivery attempt. Please read our full DOA policy.

info@houseofcorals.com

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Collectors Corner

$25 & Under

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